Product and technology innovator with over 20 years of leadership experience succeeding in high ambiguity environments by bringing together customer needs, technology capabilities, business model innovation, and human-centered design. Respected for long term thinking and building learning organizations, Mark excels at reframing the desired outcomes to identify new avenues to customer success. Mark’s passion is creating customer-centric products and experiences that set a new bar for the market with an agile “learn by shipping” approach to digging in and getting stuff done.